Patient Billing

For Billing Inquiries

Phone: 833-800-4889
Email: customer.service@alteonhealth.com

Our customer service representatives are available weekdays from 8:00 AM – 5:00 PM EST.

Paying your bill just got easier.

We’ve upgraded our billing system to ensure you always have a simple, clear and convenient payment experience. It’s now easier than ever to view and manage your medical bills digitally using a mobile device or computer, in addition to the paper statements you’re accustomed to receiving.

Please visit pay.alteonhealth.com to view your bill, pay your balance, or set up a payment plan.

FAQs

Who is Alteon Health?

Alteon Health is one of the largest physician-owned and physician-led acute care medical groups in the United States. We are proud to partner with many of the country’s most prestigious and well-respected healthcare systems, including the hospital where you recently received care.

Why am I receiving a bill from Alteon Health?

Our records indicate you recently visited a hospital that is partnered with Alteon Health and received care from one of the Alteon physicians/practitioners. Alteon is a partner with your hospital, but our patient communications and billing are done separately from the hospital or any other partner of the hospital that may have been involved in your care. If other specialists were involved in your care, you may receive a bill from them as well.

How can I pay my bill?

Please visit pay.alteonhealth.com to view your bill, pay your balance, or set up a payment plan.

If you have any confusion, please email our customer service team at customer.service@alteonhealth.com or call us at (800) 397-0302 and a representative from our team will assist you.

I have insurance coverage for my care. How can I provide my insurance information?

Please complete the following form. We will update our records within 24-48 business hours and bill the insurance information provided by you below.