Our Lake Huron Medical Center has received the 2016 Women’s Choice Award as one of America’s Best Hospitals for Emergency Care.
This evidence-based designation is the only Emergency Care award that identifies the country’s best healthcare institutions based on robust criteria that considers female patient satisfaction, clinical excellence, and what women state they want from a hospital.
The list represents hospitals that have provided exceptional patient care and treatment, signifying Lake Huron Medical Center’s commitment to meeting the highest standards of Emergency Care for women, their families, and their community.
“We know every minute matters in Emergency Medicine which is why our average wait time is 20 minutes,” commented Rebekah Smith, RN, CEO. “We are honored to receive this recognition as one of American’s Best Hospitals for Emergency Care – our commitment will continue to be on providing high-quality patient care to every patient, every time they come through our doors.”
Why Lake Huron Medical Center was rated the highest for their emergency services…
Lake Huron Medical Center earned the America’s Best Hospitals for Emergency Care award because it consistently ranks among the best of the 3,500 hospitals reporting on the performance of their respective Emergency Departments and have a solid HCAHPS recommendation rating. They are judged on the following Emergency Department performance measures reported by the Centers for Medicare and Medicaid Services (CMS):
- Average number of minutes before outpatients with chest pain or possible heart attack got an ECG,
- Average time patients spent in the Emergency Department, before they were admitted to the hospital as an inpatient,
- Average time patients spent in the Emergency Department before they were seen by a healthcare professional,
- Average time patients spent waiting in the Emergency Department, after the doctor decided to admit them as an inpatient, but before leaving the Emergency Department for their inpatient room,
- Average time patients spent in the Emergency Department before being sent home,
- Average time patients who came to the Emergency Department with broken bones had to wait before receiving pain medication,
- Percentage of patients who came to the Emergency Department with stroke symptoms who received brain scan results within 45 minutes of arrival,
- Percentage of patients who left the Emergency Department before being seen.
The eight measures were weighted according to the priorities of women we surveyed. Hospitals that fall within the top 50% are qualified to be considered for the award, those hospitals with total scores that placed them in the top 10% nationally, earned the Women’s Choice Award.